Subject: New Reply Received - Exchange an item
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 15 May 2022 16:33:16 +0000

Hi Athar Mubark,  The customer has responded to the ticket.  Exchange an item  Ticket comment <div dir="auto">
<br><div title="hw_signature">HI goodevening, I just want to follow up my order, coz the courier says after 2days my order will be arrive, but it's 3days from today my order was never deliver yet, can someone help me regarding this matter?</div>
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<br><br>-------- Original message --------<br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>Date: Wed, May 11, 2022, 3:18 PM<br>To: [email-masked]<br>Subject: Exchange an item<br>
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<blockquote><div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4331288</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<span>-</span>-</div>
<div dir="ltr">Athar Mubark : </div>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px"><div dir="ltr">
<div style="margin:0in 0in 0.0001pt" dir="ltr">Hi <span style="color:rgb( 24 , 50 , 71 );font-family:'-apple-system' , 'blinkmacsystemfont' ," dir="ltr">Elizabeth,</span>
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<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt"> </span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt">Thankyou for getting in touch with us.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt"> </span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt" dir="ltr">Dear customer, we ask you to provide us with the order number and your city so that we can fully assist you</span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt"> </span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt">Welook forward to hearing from you.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt"> </span></div>
<div style="margin:0in 0in 0.0001pt">
<div><span style="font-size:10.5pt">Your friends,</span></div>
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<span style="font-size:10.5pt">The </span><span style="font-size:10.5pt">S</span><span style="font-size:10.5pt">upport Team</span>
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<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;opacity:0;max-height:0px;line-height:0px;color:#ffffff">4331288:1125156</span>

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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043338713039'>Screenshot_20220515_192940_com.landmarkgroup.centrepointstores.jpg</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043338713040'>Screenshot_20220515_192919_com.landmarkgroup.centrepointstores.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4331288