Subject: New Reply Received - Re: You haven't collected order number 9568924565
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 11 May 2022 13:24:10 +0000

Hi Athar Mubark,  The customer has responded to the ticket.  Re: You haven't collected order number 9568924565  Ticket comment <div dir="auto" style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)">
Hello</div>
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There is no query, it has all been collected already from the shop<span></span>
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<div dir="auto" style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)">
Regards </div>
<div dir="auto" style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)">
Sarah </div>
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Get <a href="https://aka.ms/AAb9ysg" rel="noreferrer">Outlook for Android</a>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Babyshop &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, May 10, 2022 5:20:24 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: You haven't collected order number 9568924565
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4332587</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br>
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تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 4332587<br>
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نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br>
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نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br>
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نتطلع الى ردكم.</div>
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<div dir="ltr">Athar Mubark : </div>
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<div dir="ltr">​<span style="color:rgb(51,51,51)">Hi Sarah,</span>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologise for any inconvenience caused, <br>
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We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.</div>
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<div>We request you to please allow us some time so we can work on this and do the needful.</div>
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<div>We appreciate your patience.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4332587