Subject: New Reply Received - Return request
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 11 May 2022 08:01:19 +0000

Hi Athar Mubark,  The customer has responded to the ticket.  Return request  Ticket comment <div>Thanks for initiating the return request . </div>
<div>Hope the courier partner will collect the item with 3-5 working days.<br><br><div dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 11 May 2022, at 10:19 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4336116</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">Athar Mubark : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Saadia,</div>
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<div><span>Thank you for your patience.</span></div>
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<div><span>We apologise for the inconvenience you have faced.</span></div>
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<div><span dir="ltr">Regarding the order 4666346324 We would like to inform you that a new return request has been created on your behalf, Please rest assured that our courier partner is going to contact you the soonest to arrange the collection.</span></div>
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<div><span dir="ltr">Please feel welcome to reopen this ticket or open a new one if you need any further assistance.</span></div>
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<div><span dir="ltr">Thanks again for your cooperation!</span></div>
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<div><span>Your friends,</span></div>
<div>The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4336116