Subject: New Reply Received - Mistakenly signed up for wrong country account
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 07 May 2022 05:41:04 +0000

Hi Athar Mubark,  The customer has responded to the ticket.  Mistakenly signed up for wrong country account  Ticket comment <div dir="auto">
<div>Hi there, </div>
<div dir="auto">I did try to change my country plus phone number but there was no option to change it yesterday. </div>
<div dir="auto"><br></div>
<div dir="auto">But I just logged in and the changes seem to have already been done. </div>
<div dir="auto"><br></div>
<div dir="auto">Thank you so much! </div>
<div dir="auto"><br></div>
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<br><br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 6 May 2022, 16:17 Max, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Natasha,</div>
<div><br></div>
<div><span>Thank you for your patience.</span></div>
<div><br></div>
<div><span>We apologise for the inconvenience you have faced.</span></div>
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<div dir="ltr">We cannot change any details of the customer's account on our end. We kindly ask you to log in to the account and change the location to the United Arab Emirates. If you can't do that, please screenshot the error message</div>
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<div><span>Thanks again for your cooperation!</span></div>
<div><br></div>
<div><br></div>
<div><span>Your friends,</span></div>
<div>The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4317265