Subject: New Reply Received - Promotions or Gift Vouchers
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 05 May 2022 19:55:00 +0000

Hi Athar Mubark,  The customer has responded to the ticket.  Promotions or Gift Vouchers  Ticket comment <div dir="auto">Hi Centrepoint<div dir="auto"><br></div>
<div dir="auto">Still awaiting for a response from you before the item becomes unavailable.</div>
<div dir="auto"><br></div>
<div dir="auto">Checked from multiple devices and problem still persists on all devices.</div>
<div dir="auto"><br></div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 5 May 2022, 10:44 shelvin shajan, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="auto">
<div>I did uninstall and reinstall the application and updated it as well. But still no changes. Sharing the requested details with u below.</div>
<div dir="auto"><br></div>
<div dir="auto"><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a></div>
<div dir="auto"><br></div>
<div dir="auto">United Arab Emirates</div>
<div dir="auto"><br></div>
<div dir="auto">Type of device - Android 11 Realme X2 Pro</div>
<div dir="auto"><br></div>
<div dir="auto">App version - v7.37(461) 737#21</div>
<div dir="auto"><br></div>
<div dir="auto">System version - the screenshot attached below<br><div dir="auto"><br></div>
<div dir="auto"><br></div>
<br><br><div class="gmail_quote" dir="auto">
<div dir="ltr" class="gmail_attr">On Thu, 5 May 2022, 10:18 Centrepoint, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr"><div dir="ltr">Hi Shelvin,<br>
</div></div>
<div dir="ltr">
<div><br></div>
<div>
<span>Thank you for reaching out to us and giving us the opportunity to serve you.<br> </span><br>
</div>
<div>We sincerely apologize for the issue you are facing however, we would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it.<br><br>
</div>
<div>If the same problem persists, please provide us with the following details so that we can forward it for further assistance:</div>
<div>
<div>- email address :</div>
<div>- Country of access</div>
<div>- type of device used</div>
<div>- Application version.</div>
<div>- System version</div>
</div>
<div><br></div>
<div>We hope this helps and please do not hesitate to write back to us if you need further assistance. We will be happy to help!</div>
<div> <span> </span>
</div>
<div>Your Friends,</div>
<div dir="ltr">The Support Team.</div>
</div>
</div>

	

</div></blockquote>
</div>
</div>
</div>
</blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4310962