Subject: Ticket Assigned - Re: ﻿Sorry, your order was not processed
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 04 May 2022 11:16:19 +0000

Hi Athar Mubark,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: Sorry, your order was not processed  Hello Splash, Max and CenterPoint Support,

I have been trying to order several items online since yesterday and I am not able to order due to issues with online payment through credit cards.

I have attached the snapshot of the error that is shown after the site redirects to payment gateway, OTP is entered and then redirect happens to center point or splash or max stores.

Do note that the error is the same across all browsers and same error is seen with splash/max/centerpoint mobile apps on android or ios. 

Request you to kindly rectify the error so that I could proceed with online payments and orders.

Thanks
Bala Krishna Gubba     On Wednesday, May 4, 2022, 03:00:31 PM GMT+4, Splash Fashions <[email-masked]> wrote:  
 
  #yiv6506823404 table {display:table;border-spacing:0px;padding:0;margin:0 auto;max-width:620px;}#yiv6506823404 td {border:0;padding:0;}#yiv6506823404 .yiv6506823404two-column .yiv6506823404contents {font-size:14px;text-align:left;}#yiv6506823404 .yiv6506823404two-column img {width:100%;height:auto;}#yiv6506823404 .yiv6506823404two-column .yiv6506823404text {padding-top:10px;}#yiv6506823404 .yiv6506823404two-column {text-align:center;font-size:0;}#yiv6506823404 .yiv6506823404two-column .yiv6506823404column {width:100%;max-width:294px;display:inline-block;vertical-align:top;}#yiv6506823404 .yiv6506823404contents {width:100%;}@media only screen and (max-width:480px) {#yiv6506823404 table[class=yiv6506823404yiv7566589031outercontainer] {width:320px !important;margin:0px auto !important;}#yiv6506823404 table[class=yiv6506823404yiv7566589031innercontainer] {width:278px !important;margin:0px auto !important;}#yiv6506823404 span[class=yiv6506823404yiv7566589031aligntext] {text-align:center !important;display:block !important;}#yiv6506823404 table[class=yiv6506823404yiv7566589031getintouch] {width:95%;max-width:95% !important;}#yiv6506823404 div[class=yiv6506823404yiv7566589031getintouch-block] {width:95% !important;max-width:95% !important;}#yiv6506823404 table[class=yiv6506823404yiv7566589031brands] {width:50%;max-width:50% !important;}#yiv6506823404 div[class=yiv6506823404yiv7566589031howitworks] {width:96% !important;}#yiv6506823404 table[class=yiv6506823404yiv7566589031small] {width:20% !important;padding:0 10px 0 0;}#yiv6506823404 table[class=yiv6506823404yiv7566589031small1] {width:65% !important;}#yiv6506823404 p[class=yiv6506823404yiv7566589031alignleft] {text-align:left !important;}#yiv6506823404 td[class=yiv6506823404yiv7566589031moveleft] {padding:0 !important;}#yiv6506823404 table[class=yiv6506823404yiv7566589031navigation] {width:100%;}#yiv6506823404 td[class=yiv6506823404yiv7566589031navlast] {text-align:right !important;}#yiv6506823404 table[class=yiv6506823404yiv7566589031knowmore] {width:100% !important;}} 
|  
|  
|  
|  More details inside  |

  |

  |
|  
|  
|  
|    |

|  
| Download our apps now |
|     |     |
|  iPhone |  Android |

  |

  |

  |

 |
|  
|  
|  
|  
|  Women  Men  Offers  Clearance |

  |

  |

  |

 |
| 
|  |
|  Sorry, your order number 9569037780 was not processed.  |
|  |
|  Hi Bala Krishna Gubba, we were unable to complete your purchase at this time. Please note, no amount has been deducted from your card. Please try again or use Cash on Delivery at https://splashgcc.app.link/TXErecTGKpb.  |
|  |
|  
|  
|  
|  
 Order Details 
 |
|  |
|  
|  
Item
 |  
Description
 |  
Total Price
 |

  |
|  |
|  
|  
|     |

  |  
|  SPLASH  |
|  Sustainable Solid Mid-Rise Cargo Shorts with Belt and Pockets  |
|   |
| Color: Blue |
|  Size:  |
| Quantity: 1 |

  |  AED 89  |

  |
|  
|  
|     |

  |  
|  SPLASH  |
|  Smocked Top with Square Neck and Balloon Sleeves  |
|   |
| Color: Pink |
|  Size:  |
| Quantity: 1 |

  |  AED 99  |

  |
|  
|  
|     |

  |  
|  SPLASH  |
|  Embroidered Tiered Mini Dress with Bell Sleeves  |
|   |
| Color: Brown |
|  Size:  |
| Quantity: 1 |

  |  AED 129  |

  |
|  
|  
|     |

  |  
|  SPLASH  |
|  Sustainable Printed T-shirt with Hood and Short Sleeves  |
|   |
| Color: Black |
|  Size:  |
| Quantity: 1 |

  |  AED 39  |

  |
|  
|  
|     |

  |  
|  SPLASH  |
|  Solid Polo T-shirt with Short Sleeves  |
|   |
| Color: Orange |
|  Size:  |
| Quantity: 1 |

  |  AED 45  |

  |
|  
|  
|     |

  |  
|  SPLASH  |
|  Solid Polo T-shirt with Short Sleeves and Button Closure  |
|   |
| Color: Green |
|  Size:  |
| Quantity: 1 |

  |  AED 35  |

  |
|  
|  
|     |

  |  
|  SPLASH  |
|  Solid Polo T-shirt with Short Sleeves  |
|   |
| Color: Green |
|  Size:  |
| Quantity: 1 |

  |  AED 34  |

  |
|  
|  
|     |

  |  
|  SPLASH  |
|  Sustainable Striped T-shirt with Crew Neck and Short Sleeves  |
|   |
| Color: Multicolour |
|  Size:  |
| Quantity: 1 |

  |  AED 45  |

  |
|  
|  
|     |

  |  
|  SPLASH  |
|  Solid Polo T-shirt with Short Sleeves  |
|   |
| Color: Brown |
|  Size:  |
| Quantity: 1 |

  |  AED 34  |

  |
|  
|  
|     |

  |  
|  SPLASH  |
|  Lee Cooper Printed T-shirt with Short Sleeves and Crew Neck  |
|   |
| Color: Green |
|  Size:  |
| Quantity: 1 |

  |  AED 49  |

  |
|  
|  
|     |

  |  
|  SPLASH  |
|  Lee Cooper Embroidered Crew Neck T-shirt with Short Sleeves  |
|   |
| Color: Green |
|  Size:  |
| Quantity: 1 |

  |  AED 49  |

  |
|  
|  
|     |

  |  
|  SPLASH  |
|  Lee Cooper Printed Crew Neck T-shirt with Short Sleeves  |
|   |
| Color: Black |
|  Size:  |
| Quantity: 1 |

  |  AED 49  |

  |
|  
|  
|     |

  |  
|  SPLASH  |
|  Striped Polo T-shirt with Short Sleeves  |
|   |
| Color: Blue |
|  Size:  |
| Quantity: 1 |

  |  AED 69  |

  |
|  
|  
|     |

  |  
|  SPLASH  |
|  Solid Polo T-shirt with Short Sleeves and Button Closure  |
|   |
| Color: Grey |
|  Size:  |
| Quantity: 1 |

  |  AED 25  |

  |
|  |
|  
|   |  
|  Subtotal:  |   AED 790  |
|  |
|  |
|  Standard ground shipping:  |   FREE   |
|  |
|  |
|  Total  |  AED 632  |
|  |
|  |
|  |
|  The Shukrans you’ve earned on this order will be reversed.  |

  |

  |

  |
|  
| Need help? Get in touch |
|   
|  
|     |  
Write us an email now, we'll get back to you as fast as we can.
  |

  |

|  
|     |  
Connect with us on your favourite social network.
  |

  |

   |
|   
|  
|     |  
Reach out in 140 characters! We are @SplashFashions.
  |

  |

|  
|  |  
Call us on 800-SPLASH (800-775274). 
7 days a week, 24 hours a day
  |

  |

   |

  |
|  
|   
|  
|  © 2022 Retail World Limited  |   |

  |

|  
|   Privacy Policy  | Terms & Conditions   |

  |

  |

  |

  |

 |

 |

 |

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4309856