Subject: New Activity [#6021669] Bot Generated Ticket
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 09 Apr 2023 20:30:07 +0000

Hi Mohammed yahya,

LSM Automation Bot has responded to a ticket you are watching

Ticket 

https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6021669#6021669 

Bot Generated Ticket 

Requester 

bero 20315  [email-masked]

    Agent Response 

Dear Sirs,  LSM Automation Bot tagged the case with following information, and based on the algorithm sent a reply to customer if a reply was available.  Ticket ID : 6021669  LSM KSA Assignment : Untagged  Group : LSM KSA Call Center  Project : KSA  Product : Centrepoint  Language : Arabic   : No  LSM Scenario : Wrong Item Delivered  Order ID : 6820474420  AWB Number : 49083399772  Wrong Item Delivered : Wrong Item Delivered - creating return(images and name shared)  Regards,

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