Subject: New Activity [#5558562] Order number 6195470003
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 09 Jan 2023 09:41:42 +0000

Hi Mohammed yahya,

Safa Mursel has responded to a ticket you are watching

Ticket 

https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5558562#5558562 

Order number 6195470003 

Requester 

mohammed shaikh  [email-masked]

    Agent Response 

Hi Team,  Problem Statement: Wrong ITEM  Order Date : ​Jan 5, 2023 Order ID: ​6195470003 Tracking ID: ​SD009618961 Item ID: ​164619122_old   Item Invoice amount:  SAR 225.00  Assistance Required: Wrong Item Received  Issue Description: Customer emailed us informing that they received the item on 1/7/23  but the item which they received is wrong color, customer also provided us the picture of the item as per the attached. Customer is asking for replacement.   Kindly, look into the matter and do the needful.   Regards, Safa.

https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5558562/subscriptions/unsubscribe

Stop watching this ticket