Subject: New Activity [#5558562] Order number 6195470003
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 07 Jan 2023 17:35:54 +0000

Hi Mohammed yahya,

LSM Automation Bot has responded to a ticket you are watching

Ticket 

https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5558562#5558562 

Order number 6195470003 

Requester 

mohammed shaikh  [email-masked]

    Agent Response 

Dear Customer, 

 Thank you for reaching out to us. 

 We sincerely apologize for the inconvenience caused to you. This is definitely not the kind of experience we want you to have when shopping with us, we have forwarded the images you have shared with our concerned team to ensure the same does not repeat. Also, we have created a return request for this item, our courier partner will be in touch with you within 3-5 working days to arrange the collection with you. 

 Once the courier has delivered the items to our warehouse, a refund for the same will be processed and you will receive an email notification for the same once the refund gets processed. 

 We hope this helps and have a great day! Stay Safe! 

 Thanks, 

 Centrepoint Support Team

https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5558562/subscriptions/unsubscribe

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