Subject: New Reply Received - Re: You haven't collected order number 7380039603
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 02 Aug 2022 21:49:54 +0000

Hi Mohammed yahya,  The customer has responded to the ticket.  Re: You haven't collected order number 7380039603  Ticket comment <div dir="auto">Thank you for your response. </div>
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<div>On Tue, Aug 2, 2022, 8:57 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Fozia,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We have checked you have placed your order as a click and collect and we are sorry to inform you that as per our policy we won't be able to change your delivery mode once the order has been placed successfully.<br><br>As per the status, the order is already in store for collection and will be available for collection for 14 days from the confirmation email received to collect.<br><br>The order will be automatically cancelled if not collected within 14 days and the amount will be reversed after 7-14 days.</div>
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<div>Feel free to get in touch with us for further assistance.</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4683641