Subject: New Reply Received - Conversation with kautsar
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 28 Jul 2022 22:44:47 +0000

Hi Mohammed yahya,  The customer has responded to the ticket.  Conversation with kautsar  Ticket comment <div dir="auto">Hi babyshop, <div dir="auto"><br></div>
<div dir="auto">My shukran pay wallet has AED0 in it. And I cannot see any voucher or giftcard for the refund amount.</div>
<div dir="auto"><br></div>
<div dir="auto">Where do I receive the refund?</div>
<div dir="auto"><br></div>
<div dir="auto">Kautsar</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 28 Jul 2022, 10:40 pm Babyshop, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">
<div dir="ltr">Hi Kautsar,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We would like to inform you that we have processed the refund of amount (AED 13.38) and amount of <br>(AED 0.75) on (24/07/2022) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.</div>
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<div dir="ltr">As we have processed the refund of amount (AED 235.62 ) and amount of (AED 13.25) in your shukran pay wallet which you have already activite it before.</div>
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<div>Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4664898