Subject: New Reply Received - Shipment item changes (ordered and shipped ) Order No: 8179205269
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 26 Jul 2022 08:43:33 +0000

Hi Mohammed yahya,  The customer has responded to the ticket.  Shipment item changes (ordered and shipped ) Order No: 8179205269  Ticket comment <div>Still not get refund<br><br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 26 Jul 2022, at 3:19 AM, Max &lt;[email-masked]&gt; wrote:<br><br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4644962</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="ltr">Mohammed yahya : </div>
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<div dir="ltr">Hi Mohammed,</div>
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<div>Thank you for contacting us.</div>
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<div dir="ltr">We would like to inform you that a return request for order No. (8179205269) has been created on (23/07/2022) and the request will be received by the transport partner within 3 to 5 working days.<br><br>In the event that the returns are not received by the transportation partner within the specified time, please contact us again in order to serve you to the fullest.<br><br>
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<div dir="ltr">You can also track your return request via the website (<a href="https://www.fareye.co/track.html?com_code=lmg&amp;pm_Id=493&amp;thex=ffffff&amp;track_page_version=V2&amp;&amp;tracking_number=" rel="noreferrer">https://www.fareye.co/track.html?com_code=lmg&amp;pm_Id=493&amp;thex=ffffff&amp;track_page_version=V2&amp;&amp;tracking_number=</a>) through the tracking number (RP0723221000145).</div>
<div>Thank you for your shopping and cooperation with us.</div>
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<div>Do not hesitate to contact us if you have any inquiries.</div>
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<div>Your Friends,</div>
<div>The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4644962