Subject: New Reply Received - Re: Share your feedback with us
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 23 Jul 2022 22:32:48 +0000

Hi Mohammed yahya,  The customer has responded to the ticket.  Re: Share your feedback with us  Ticket comment <div>
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<div style="" dir="ltr">I went to Al jimi mall   Centrepoint they told me we can’t exchange the shoes because it’s from shoes express </div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, July 24, 2022 2:30:33 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#4647939] - Re: Share your feedback with us
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<div><span rel="tempredactor" dir="ltr" style="font-size:14px">Hi Aysha,</span></div>
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<div><span style="font-size:14px">Thank you for getting in touch with us.</span></div>
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<div><span rel="tempredactor" style="font-size:14px">We see that you want to exchange the shoe which you ordered from our website due to the sizing issue. </span></div>
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<div><span rel="tempredactor" style="font-size:14px">As per the policy, we do not offer online exchange of any items. However, we would suggest you to visit any nearby Shoemart store and get it exchanged from there providing that the same item is physically
 available in the store.</span></div>
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<div><span rel="tempredactor" style="font-size:14px">For online, we would recommend that you first return these shoes and then order a new one with the desired size.</span></div>
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<div><span rel="tempredactor" style="">We thank you for your understanding and cooperation. <br>
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Feel free to get in touch with us for further assistance.</span></div>
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<div><span rel="tempredactor" dir="ltr" style="font-size:14px">Your Friends,</span></div>
<div><span rel="tempredactor" dir="ltr" style="font-size:14px">The Support Team.</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4647939