Subject: New Reply Received - Re: شكرًا لاستلام طلبك
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 22 Jul 2022 15:21:14 +0000

Hi Mohammed yahya,  The customer has responded to the ticket.  Re: شكرًا لاستلام طلبك  Ticket comment <div dir="auto">Thanks for your reply.<div dir="auto"><br></div>
<div dir="auto">Already i updated my address and personal information.</div>
<div dir="auto"><br></div>
<div dir="auto">I appreciate your support. </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Jul 22, 2022, 3:23 AM Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">
<div dir="ltr">Hi Mhmad,</div>
<div><br></div>
<div><span>Thank you for contacting us.</span></div>
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<div><span>We deeply apologise for the experience you went through, and we would like to inform you that this is not the experience we would like our customers to have with us and that we seek to develop our services to have the best shopping experience with us next time.</span></div>
<div dir="ltr">
<br>We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.</div>
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<div dir="ltr">We have created a return request at this time to avoid further delays, You must have received an email notification from us containing a link. We request you to please click on that link and fill your address and contact details.<br><br>Once you have done that please simply reply to this email and let us know along with your full address and contact number so that we can arrange the collection for you on priority.</div>
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<div><span>We reiterate our apologies and share your understanding and patience.</span></div>
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<div><span dir="ltr">Your Friends,<br>The Support Team.</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4642911