Subject: Note Added - [#4337353] Credit vocher
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 22 Jul 2022 15:03:50 +0000

Hi ,    Sreya Ravikumar added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4337353    Subject:  Credit vocher   Requester: Minu Mary Thomas    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Centrepoint Team,<br>
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The Voucher has been created as requested. I have put the configuration below, please check and let me know if anything has to change.<br>
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Code: 038-72EG-LRYP-BMLB-MM|Start Date: 22.07.2022 00:00:00|End Date: 22.10.2022 23:59:00<br>
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Type: Serial Voucher|Concept: CENTREPOINT|Territory: UAE|Checkout Site: N/A<br>
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Value: 119 AED|Minimum Threshold Value: 150 AED|Maximum Discount:  N/A|Combinable with other vouchers: TRUE<br>
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Total quantity of redeemable vouchers: 1|Total quantity of redemptions per customer: 1<br>
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Categories included/excluded: N/A|Brands included: N/A|Device Restriction: N/A|First Time User Restriction: N/A</div>
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<div class="MsoNormal"><span style="color:black">Thank you.</span></div>
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<div class="MsoNormal"><span style="color:black">Regards,</span></div>
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<div class="MsoNormal"><span style="color:black">Sreya Ravikumar</span></div>
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<div class="MsoNormal"><span style="color:black">Ecommerce Content Merchandiser</span></div>
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<div class="MsoNormal"><span style="color:black">Web Team | Landmark Group</span></div>
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<div>From:
<span style="font-size:12.0pt;color:black">Raveen Sethupathy &lt;[email-masked]&gt;<br>
<b>Date: </b>Thursday, July 21, 2022 at 2:47 PM<br>
<b>To: </b>Centrepoint &lt;[email-masked]&gt;, Namrita Kanjani &lt;[email-masked]&gt;, Salman Qaseem &lt;[email-masked]&gt;, Sreya Ravikumar &lt;[email-masked]&gt;, Nisha Balakrishna &lt;[email-masked]&gt;<br>
<b>Cc: </b>Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject: </b>Re: [#4337353] - Credit vocher</span>
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<div class="MsoNormal">Adding <a id="OWAAM8C3D9E9D26B36440A04D5E0D3D2F86D8" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Namrita Kanjani</span></a><a id="OWAAM05C1AA5DC228ED43BC7E7658C62209F1" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Salman
 Qaseem</span></a><a id="OWAAM562AD2055073DB4396CBBC0EA01D7167" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Sreya Ravikumar</span></a> and
<a id="OWAAM138386C28F829645941D3D78ECA2AD0C" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Nisha Balakrishna</span></a>
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<b><span style="font-size:12.0pt;color:black">From: </span></b><span style="font-size:12.0pt;color:black">Centrepoint &lt;[email-masked]&gt;<br>
<b>Reply-To: </b>Centrepoint &lt;[email-masked]&gt;<br>
<b>Date: </b>Thursday, 21 July 2022 at 10:59 AM<br>
<b>To: </b>"[email-masked]" &lt;[email-masked]&gt;<br>
<b>Cc: </b>Raveen Sethupathy &lt;[email-masked]&gt;, Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject: </b>Fwd: [#4337353] - Credit vocher</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Kindly assist to create a voucher with the below details,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Voucher value: AED 119.00</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">TH Value: AED 150</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Validity: 90 days</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Concept: Centrepoint</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thank you for your help!</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Bahashwan.</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Tue, 10 May at 1:36 PM
<span class="separator">, Minu Mary Thomas &lt;[email-masked]&gt; wrote: </span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Center point,
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">I have received a credit vocher for returning a product from store. It worth 119 aed..so for the next purchase I use the credit voucher for 19aed...Still 100aed is balance in the
 vocher..I store cashier told me I can use the balance for next purchase but should use within 6months..but when I approach store for next purchase, they are asking for first vocher. So I called customer care they are informing that it is a single use vocher...</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">We customers are confusing with the wrong messages and I can't use the 100 aed...I lost the money...</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Really pathetic with the service..</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">We are not getting enough information from the store staff...Store staffs are giving wrong information and I lost my 100 aed.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please help</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Attaching my second purchase bill..</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">My shukran card mobile number 0544643777</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">In the name of Sanoop George</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Awaiting the reply</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Minu Mary Thomas</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Contact me in 0544177845</span></div>
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