Subject: New Reply Received - Order Number 9577538231
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 22 Jul 2022 13:09:20 +0000

Hi Mohammed yahya,  The customer has responded to the ticket.  Order Number 9577538231  Ticket comment <div dir="auto">I know your policy but please accept this time because I travel to Morocco at 10th and return yesterday only and I need change the size only no return items so Please accept my request to change the size only.<div dir="auto"><br></div>
<div dir="auto">Best Regards </div>
<div dir="auto">Tamer Abbas </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 22 Jul 2022, 1:57 am Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">
<div><span rel="tempredactor" style="font-size:14px" dir="ltr">Hi Tamer,</span></div>
<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div><span rel="tempredactor" style="font-size:14px" dir="ltr">Thank you getting in touch with us.</span></div>
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<span rel="tempredactor" style="font-size:14px" dir="ltr">As per our return policy, we can only accept return requests if they are made within 14 days after the delivery of the products. </span><br><br><span dir="ltr" rel="tempredactor" style="font-size:14px">You purchased items of order No. (9577538231) on date  (06/07/2022), so we won't be able to initiate a return request here. </span>
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<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>For any further information on return, please visit the below link: </span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><a href="https://helpae.centrepointstores.com/en/support/solutions/folders/44001185898#" rel="noreferrer" target="_blank">https://helpae.centrepointstores.com/en/support/solutions/folders/44001185898#</a></span></div>
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<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We thank you for your understanding and cooperation. <br><br>Feel free to get in touch with us for further assistance.</span></div>
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<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px' dir="ltr">Your Friends,</span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px' dir="ltr">The Support Team.</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4642611