Subject: New Reply Received - Request return item not complete
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 22 Jul 2022 07:31:37 +0000

Hi Mohammed yahya,  The customer has responded to the ticket.  Request return item not complete  Ticket comment <div dir="auto">Hello<div dir="auto">My problem not solve it till now!</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Jul 22, 2022, 1:21 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4635634</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="ltr">Mohammed yahya : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Sara,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for the delay in collecting your return request, we have created a new return request at this time to avoid further delays, you will be contacted by shipping partner to collect the return within 3-5 business days.<br><br>You can also track your return request via the website (<a href="https://www.fareye.co/track.html?com_code=lmg&amp;pm_Id=493&amp;thex=ffffff&amp;track_page_version=V2&amp;&amp;tracking_number=" rel="noreferrer" target="_blank">https://www.fareye.co/track.html?com_code=lmg&amp;pm_Id=493&amp;thex=ffffff&amp;track_page_version=V2&amp;&amp;tracking_number=</a>) through the tracking number (RP072022000218).<br><br>Thank you for your shopping and cooperation with us.<br><br>Do not hesitate to contact us 
 if you have any inquiries.<br><br>Your Friends,<br>The Support Team.</div></div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4635634