Subject: New Reply Received - Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 21 Jul 2022 01:24:17 +0000

Hi Mohammed yahya,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div>Looney Tunes Print Crew Neck S...  +1item(s) of your order 1678959551 are ready for pick up at Centrepoint  Muscat City Centre. Please bring your govt. issued ID &amp; this SMS.<br>
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<div>On Thu, Jul 21, 2022 at 5:19 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4636346</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="ltr">Mohammed yahya : </div>
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<div><span rel="tempredactor" style="font-size:14px" dir="ltr">Hi Raymond,</span></div>
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<div><span rel="tempredactor" style="font-size:14px">Thank you for getting in touch with us.</span></div>
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<span rel="tempredactor" dir="ltr">We see that you have placed your order number (1678959551) on July 19, 2022. </span><br><br><span dir="ltr" rel="tempredactor">We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 4 - 6 working days. </span><br><br><span dir="ltr" rel="tempredactor">You’ll receive an SMS and an email when your order is ready for collection.</span>
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<div><span rel="tempredactor"> For more information on click and collect orders, we request you to visit the following link:</span></div>
<div><span rel="tempredactor"><a href="https://www.splashfashions.com/sa/en/click-and-collect" rel="noreferrer" dir="ltr" target="_blank">https://www.Centrepoint.com/om/en/click-and-collect</a></span></div>
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<div><span rel="tempredactor">We thank you for your understanding and cooperation.<br><br>Feel free to get in touch with us for further assistance.</span></div>
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<div><span rel="tempredactor" dir="ltr">Your Friends,</span></div>
<div><span rel="tempredactor" dir="ltr">The Support Team.</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4636346