Subject: New Reply Received - Return Items
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 20 Jul 2022 01:56:40 +0000

Hi Mohammed yahya,  The customer has responded to the ticket.  Return Items  Ticket comment <div dir="auto">Sure. Awaiting someone to collect the items immediately </div>
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<div>On Wed, 20 Jul 2022 at 1:19 AM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Mansoor,</div>
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<div><span>Thank you for contacting us.</span></div>
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<div><span>We deeply apologise for the experience you went through, and we would like to inform you that this is not the experience we would like our customers to have with us and that we seek to develop our services to have the best shopping experience with us next time.</span></div>
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<br>We are really sorry if it took longer than usual to get back to you.</div>
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<div dir="ltr">We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.<br><br>We request you to please allow us some time so we can work on this and do the needful.</div>
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<div><span>We reiterate our apologies and share your understanding and patience.</span></div>
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<div><span dir="ltr">Your Friends,<br>The Support Team.<br></span></div>
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<div style='margin:0px;color:rgb(0,0,0);font-family:Lato,Roboto,"Helvetica Neue",sans-serif;font-size:14px'><b><span style="font-size:13.5pt;color:blue">Mansoor Abul Kalam</span></b></div>
<div style='margin:0px;color:rgb(0,0,0);font-family:Lato,Roboto,"Helvetica Neue",sans-serif;font-size:14px'><span style="font-size:10pt;color:blue">Sr. Team Lead - Fleet Management</span></div>
<div style='margin:0px;color:rgb(0,0,0);font-family:Lato,Roboto,"Helvetica Neue",sans-serif;font-size:14px'><span style="font-size:13.5pt"><img src="https://signatures.shipadelivery.com/assets/shipa_delivery.png" width="200" height="34"></span></div>
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<b><span style="font-size:10pt">O</span></b><span style="font-size:10pt"> 971524542690</span>
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<div style='margin:0px;color:rgb(0,0,0);font-family:Lato,Roboto,"Helvetica Neue",sans-serif;font-size:14px'>
<b><span style="font-size:10pt">M</span></b><span style="font-size:10pt"> 971506055123</span>
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<div style='margin:0px;color:rgb(0,0,0);font-family:Lato,Roboto,"Helvetica Neue",sans-serif;font-size:14px'><span style="font-size:10pt"><a href="https://signatures.shipadelivery.com/[email-masked]" style="color:black" target="_blank" rel="noreferrer"><span>[email-masked]</span></a></span></div>
<div style='margin:0px;color:rgb(0,0,0);font-family:Lato,Roboto,"Helvetica Neue",sans-serif;font-size:14px'><span style="font-size:10pt"><a href="http://shipadelivery.com/" style="color:black" target="_blank" rel="noreferrer"><span>shipadelivery.com</span></a></span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4634516