Subject: New Reply Received - Re: ﻿ Sorry, we had to cancel part of your order.
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 13 Jul 2022 03:38:56 +0000

Hi Mohammed yahya,  The customer has responded to the ticket.  Re: 	Sorry, we had to cancel part of your order.  Ticket comment <div>Dear Splash team,</div>
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<div>Thanks for your quick response and explanation.</div>
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<div>On Wed, Jul 13, 2022 at 5:23 AM, Splash</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv5655583617"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div id="yiv5655583617yqtfd28598" class="yiv5655583617yqt1112623900">Hi Maria,</div>
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<div style="line-height:1.38">Thank you for contacting us.</div>
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<div dir="ltr" style="line-height:1.38">We see that you’ve been expecting a delivery for your order. Unfortunately one of the item in the order has been canceled as the item is currently out to stock. <br><br>
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<div style="line-height:1.38"><span style="vertical-align:baseline">We always try to maintain accurate inventory on our website, but in this case due to unexpected reasons, the item you ordered is not available with us to be shipped currently in stock.</span></div>
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<span>We are sorry, but this is not typical of the experience we offer, and we understand the inconvenience this has caused.</span><br><span dir="ltr">​</span>
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<div style="line-height:1.38"><span dir="ltr" style="vertical-align:baseline">The amount you paid online of (AED 86.92) will be refunded back to your original payment method within 7 - 14 working days based on your bank’s processing time.</span></div>
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<div style="line-height:1.38">The item may still be available at a local store near you, however we cannot check the local store availability. <br><br>
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<div style="line-height:1.38"><span style="vertical-align:baseline">Thanks for choosing to shop with us and apologies for the inconvenience this has caused.</span></div>
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<span dir="ltr">Your Friends, </span><br><div><span dir="ltr">The Support Team.</span></div>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4612371