Subject: Email was not delivered to [email-masked]
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 12 Jul 2022 23:18:59 +0000

Hi Mohammed yahya,  
  The following message composed by you on ticket 4612100 failed to reach the recipient [email-masked]. 
  Reason: "The email account that you tried to reach does not exist. Please try double-checking the recipient's email address for typos or unnecessary spaces..  "
  Message content:  Hi Amelia,     We apologize for the inconvenience caused.        We understand you are facing issue with the item you recently purchased from our website.   Unfortunately the item you are trying to return comes under the category of non-returnable products which explains why you cannot see a return option.      As per the policy, some products sold on our website and on our stores are non-returnable products. Hence, they can't be returned or exchanged.     Once these products have been used and unpacked from their original packaging, it is not possible for the store to resell it again to the customer.      Please refer to the below link for any further information on non-returnable items:  https://helpae.splashfashions.com/en/support/solutions/folders/44001186571#      We thank you for your understanding and cooperation.     Your Friends,  The Support Team.