Subject: New Reply Received - wrong item
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 12 Jul 2022 05:53:29 +0000

Hi Mohammed yahya,  The customer has responded to the ticket.  wrong item  Ticket comment <div>Details are updated through the shared link.
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<div>Dubai silicon oasis / Laguna tower / 707<br>
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<div dir="ltr">Sent from Leena's iPhone</div>
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<div>On Jul 12, 2022, at 4:41 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Leena,</div>
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<div><span>Thank you for contacting us.</span></div>
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<div><span>We deeply apologise for the experience you went through, and we would like to inform you that this is not the experience we would like our customers to have with us and that we seek to develop our services to have the best shopping experience with
 us next time.</span></div>
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We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.<br>
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<div dir="ltr">We have created a return request for order number (9577739688) on (12/07/2022), <br>
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You must have received an email notification from us containing a link. We request you to please click on that link and fill your address and contact details.<br>
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Once you have done that please simply reply to this email and let us know along with your full address and contact number so that we can arrange the collection for you on priority.</div>
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<div><span>We reiterate our apologies and share your understanding and patience.</span></div>
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<div><span dir="ltr">Your Friends,</span></div>
<div dir="ltr">The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4609402