Subject: New Reply Received - Re: How did you enjoy shopping with us?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 07 Jul 2022 17:34:03 +0000

Hi Mohammed yahya,  The customer has responded to the ticket.  Re: How did you enjoy shopping with us?  Ticket comment <div dir="auto">Just follow up my refund pls<div dir="auto">Thank you sir </div>
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<div>On Thu, 7 Jul 2022, 8:20 pm Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4572653</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="ltr">Mohammed yahya : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">Hi Mary,<br> <br>Thank you for contacting us, and giving us the opportunity to serve you.<br><br>We are really sorry if it took longer than usual to get back to you.<br> <br>For order number (8176289738) we have checked and see that refund of amount (KWD 12.5) has been successfully processed on (03/07/2022) to the card ending with NO. -(1020).<br><br>A notification has been sent to your email.<br><br>Note: It may take 7-14 business days for the bank to process the amount. ,<br><br>In the event that the amount does not appear in your account within the specified time, please contact us again in order to serve you to the fullest.<br> <br>Thanks for your cooperation and understanding with us.<br> <br>Do not hesitate to contact us if you have any inquiries.<br> <br>Your Friends,<br>The Support Team.</div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4572653