Subject: New Reply Received - Missing items
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 06 Jul 2022 01:24:50 +0000

Hi Mohammed yahya,  The customer has responded to the ticket.  Missing items  Ticket comment <div>That's great, thank you very much.</div>
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<div>On Wed, 6 Jul 2022 at 5:20 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Shamma,<br><br>Thank you for contacting us and giving us the opportunity to serve you<br><br>We offer our deepest apologies for the experience you had, and we would like to let you know that this is not the experience we would like our customers to have with us and that we seek to develop our services<br>In order to have the best shopping experience with us next time.<br><br>For order number (9576924768) we have verified and see that the amount of (11.85) has been refund successfully processed on (06/07/2022) to the card ending with (9360) as a token apology for the issue happened and we have raise the issue to the concern team to make sure the same mistake won't happen again .<br><br>A notification has been sent to your email.<br><br>Note: It may take 7-14 business days for the bank to process the amount.<br><br>We would like to i
 nform you that we have processed the refund of amount (0.14) in your credit wallet.<br><br>We hope this was helpful and have a nice day!<br>Stay safe!<br><br>Your Friends,<br>The Support Team.</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4588146