Subject: New Reply Received - Product information
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 05 Jun 2022 18:36:55 +0000

Hi Mohammed yahya,  The customer has responded to the ticket.  Product information  Ticket comment <div><br></div>
<div dir="auto">Dear center point customer service </div>
<div dir="auto">This is the broken item , and I have another concern I filed a return request I didn’t get refund yet </div>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0NTkxOTUyNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.98wfkyk8V91tf-YMRKzv9hAMbvD27-j2permtb-IUhk" data-id="2043345919526" style="max-width: 100%"></div>
<br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 5 Jun 2022 at 9:34 PM Elly si &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="auto">Hello this is the product </div>
<div dir="auto">It was delivered broken <br><div dir="auto">
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0NTkxOTUyNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.a4eWy4fOQ80u3vR24NzZfqLUNl9MgwK7dTb4hPShmFk" data-id="2043345919527" style="width:750px;max-width:100%"><div></div>
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<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Sun, 5 Jun 2022 at 9:21 PM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4448708</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">LSM Automation Bot : </div>
<div>Dear Customer,</div>
<div> </div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div> </div>
<div>We sincerely apologize for this inconvenience caused to you. This is definitely not the kind of experience we want you to have when shopping with us. We request you to please share with us the name of the item as well as an image showing the issue and we will be happy to look into this further.</div>
<div> </div>
<div>We are looking forward to hear from you soon. Thank you for your help!</div>
<div> </div>
<div>Your Friends,</div>
<div>
<br>The Support Team</div>
<div></div>
<div><br></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4448708