Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 04 Jun 2022 22:12:01 +0000

Hi Mohammed yahya,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Hello! Today I received my order(#6146975326) everything is ok except for 1 item (DISNEY MINNIE BABY CARRIER) A PART OF THE BACK REST WAS NOT STITCH PROPERLY SO IT HAS A HOLE IN IT. I WANT TO REPLACE it WITH THE SAME ITEM. </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, Jun 4, 2022, 23:20 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div>Dear Customer,</div>

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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>

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<div>We sincerely apologize for this inconvenience caused to you. This is definitely not the kind of experience we want you to have when shopping with us. We request you to please share with us the name of the item as well as an image showing the issue and we will be happy to look into this further.</div>

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<div>We are looking forward to hear from you soon. Thank you for your help!</div>

<div> </div>

<div>Your Friends,</div>

<div>
<br>
The Support Team</div>

	

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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043345820686'>IMG_20220605_004111_edit_19629691916795.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4449500