Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 03 Jun 2022 08:20:23 +0000

Hi Mohammed yahya,  The customer has responded to the ticket.  Returns  Ticket comment <div>Dear Centre Point<br>
The item is already collected same day ,together with SPLASH order.<br>
I packed in 2 separate packages, 1 for Splash and another for CentrePoint.<br>
The Courier Agent told there is collection for 2 parcels .<br>
Therefore I  handover to him 2 parcels .But he Put both in One Carry Bag.<br>
You can verify also i put the Return order reference number paper on each parcel which i received by <br>
Email<br>
when i ask him there are 2 separate, then he told me no issue as both will go to Land Mark Group.<br>
Hope the mater is clear.<br>
<br>
Regards<br>
Ubedullah <br>
<br>
<br>
<br>
<br>
<br>
On Fri, 03 Jun 2022 07:17:18 +0530 Centrepoint </div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote"> wrote<br>
&gt;<br>
	Dear Customer,<br>
<br>
 <br>
<br>
Thank you for reaching out to us and giving us the opportunity to serve you.<br>
<br>
 <br>
<br>
We sincerely apologize for this delay. This is definitely not the kind of experience we want you to <br>
have when trying to return items. Our returns are meant to be a hassle free process.<br>
<br>
 <br>
<br>
We request you to please share with us your full address and contact number so that we can get in touch <br>
with the courier and arrange the collection for you asap.<br>
<br>
 <br>
<br>
The tracking number for your return is:  47517202261  , you can track the return <br>
here:  <a href="https://www.aramex.com/us/en/track/shipment-details" rel="noreferrer">https://www.aramex.com/us/en/track/shipment-details</a>?<br>
q=c2hpcG1lbnRJZD05NjQyNjQ3MDkmcHJvZHVjdEdyb3VwPURPTSZzaGlwbWVudFR5cGU9JnNlYXJjaE1vZGU9Jg%3d%3d-<br>
Wa4J6VUHB3s%3d<br>
<br>
 <br>
<br>
We are looking forward to hear from you soon. Thank you for your help!<br>
<br>
 <br>
<br>
Your Friends,<br>
<br>
The Support Team<br>
<br>
<br>
	<br>
<br>
<br>
<br>
<br>
<br>
4442593:1125156<br>
<br>
<br>
<br><br><br>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4442593