Subject: New Reply Received - Max Application
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 01 Jun 2022 02:32:20 +0000

Hi Mohammed yahya,  The customer has responded to the ticket.  Max Application   Ticket comment <div dir="auto">Dear Sir, <div><br></div>
<div>I 1st appreciate your quick response and support. Second, I uninstalled the application and installed it again, same problem. </div>
<div><br></div>
<div>
<div style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif; font-size: 14px'>- email address : [email-masked] </div>
<div style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif; font-size: 14px'>- Country of access: KSA - Riyadh </div>
<div style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif; font-size: 14px'>- type of device used:  <span style="font-family: sans-serif">Huawei nova 9i</span>
</div>
<div style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif; font-size: 14px'>- Application version. Max 7.43</div>
<div style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif; font-size: 14px'>- System version: EMUI 12.0.1</div>
<div><br></div>
<div>Note that, the same with Centerpoint's application :(</div>
<div><br></div>Waiting for your reply. <br><br><div id="hw_signature">Best Regards,<div>Ayla Anis</div>
</div>
</div>
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<br><br>-------- Original message --------<br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Max &lt;[email-masked]&gt;<br>Date: Wed, Jun 1, 2022, 5:21 AM<br>To: [email-masked]<br>Subject: Re: [#4428588] - Max Application<br>
</div>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
	<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Ayla,</div>
<div><br></div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.<br> </div>
<div>We sincerely apologize for the issue you are facing however, we would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it.<br><br>
</div>
<div>If the same problem persists, please provide us with the following details so that we can forward it for further assistance:</div>
<div>
<div>- email address :</div>
<div>- Country of access</div>
<div>- type of device used</div>
<div>- Application version.</div>
<div>- System version</div>
</div>
<div></div>
<div><br></div>
<div>We hope this helps and please do not hesitate to write back to us if you need further assistance. We will be happy to help!</div>
<div>  
</div>
<div>Your Friends,</div>
<div>The Support Team</div>
</div></div>

	

<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;opacity:0;max-height:0px;line-height:0px;color:#ffffff">4428588:1125156</span>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4428588