Subject: New Reply Received - Money not returned for item returned
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 30 May 2022 12:05:44 +0000

Hi Mohammed yahya,  The customer has responded to the ticket.  Money not returned for item returned  Ticket comment <div dir="ltr">
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<div class="gmail_default" style="font-family:arial,sans-serif;font-size:large;color:#000000">Hi,</div>
<div class="gmail_default" style="font-family:arial,sans-serif;font-size:large;color:#000000">It has been more than 14 days and the amount has not been credited to my account... Kindly get back on this...</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, May 30, 2022 at 3:18 AM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4409500</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<span>-</span>-</div>
<div dir="ltr">Mohammed yahya : </div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr"><div dir="ltr">
<div dir="ltr">Hi Anugraha,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We would like to inform you that we have processed the refund of amount (AED 89.1) on (07/05/2022) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.</div>
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<div dir="ltr">We thank you for your understanding and cooperation. <br><br>Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4409500