Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 29 May 2022 18:23:24 +0000

Hi Mohammed yahya,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">Can I collect my order from the shop? </div>
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<div>On Fri, 27 May 2022 at 21:40 Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Shamma,</div>
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<div>Thank you for contacting us and giving us the opportunity to serve you.</div>
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<br>We understand that this will be really frustrating for you, as you have not received any update on your concerns. Please consider this as a rare example​.<br><br>
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<div dir="ltr">We have checked and would like to inform you that we have escalated the issue by order number (9570473011) to the relevant team to verify the request and resolve the issue as soon as possible.</div>
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<div>Please give us some time to do the work and we will update you soon.</div>
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<div>Feel free to contact us for further assistance.</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4391053