Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 25 May 2022 09:09:30 +0000

Hi Mohammed yahya,  The customer has responded to the ticket.  Returns  Ticket comment <div>Good afternoon,</div>
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<div>Will I be notified if someone will be coming to collect my return?<br><br><div dir="ltr">Julia</div>
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<div>On 24 May 2022, at 09:39, Splash &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Julia,</div>
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<div><span>Thank you for contacting us.</span></div>
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<div><span>We deeply apologise for the experience you went through, and we would like to inform you that this is not the experience we would like our customers to have with us and that we seek to develop our services to have the best shopping experience with us next time.</span></div>
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<br>We are really sorry if it took longer than usual to get back to you.</div>
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<div dir="ltr">We have checked and would like to let you know that we have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.<br><br>We request you to please allow us some time so we can work on this and do the needful.</div>
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<div><span>We reiterate our apologies and share your understanding and patience.</span></div>
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<div><span dir="ltr">Your Friends,</span></div>
<div dir="ltr">The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4390533