Subject: New Activity [#4569754]
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 04 Jul 2022 07:45:10 +0000

Hi Mohammed yahya,

Mazin ibrahim bassi has responded to a ticket you are watching

Ticket 

https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4569754#4569754 

Requester 

Athira Omanakuttan  [email-masked]

    Agent Response 

Hi Athira,      Thank you for reaching out to us and giving us the opportunity to serve you.     We sincerely apologize for any inconvenience caused to you.     We are truly sorry to hear that you have received a different item than the one you originally ordered from our website, We feel very sorry that on this instance we could not meet your expectations. We have created a return request for the wrong item as we do not have an option to offer exchange.      You must have received an email notification from us containing a link. We request you to please click on that link and fill your address and contact details, We welcome you to shop for a new piece on our website or from a store near you, and return the wrong product to us.     We thank you for your understanding and cooperation.      Feel free to get in touch with us for further assistance.     Your Friends,   The Support Team

https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4569754/subscriptions/unsubscribe

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