Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 03 Jul 2022 07:02:48 +0000

Hi Mohammed yahya,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Thank you for your quick response. Attached are the photos.. there are some stains too..</div>
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<div>On Sun, 3 Jul 2022, 1:37 am Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Liezl,</div>
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<div><span>Thank you for contacting us.</span></div>
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<div><span>We deeply apologise for the experience you went through, and we would like to inform you that this is not the experience we would like our customers to have with us and that we seek to develop our services to have the best shopping experience with us next time.</span></div>
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<br>We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.</div>
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<div dir="ltr">We would  request you to provide us some snapshots of the wrong item you received.</div>
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<div><span>We reiterate our apologies and share your understanding and patience.</span></div>
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<div><span dir="ltr">Your Friends,<br>The Support Team.<br></span></div>
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Attachments :
1. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043355966934'>20220703_110038.heic</a><br />2. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043355966935'>20220703_110048.heic</a><br />3. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043355966936'>20220703_110042.heic</a><br />4. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043355966937'>20220703_110056.heic</a><br />5. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043355966938'>20220703_110026.heic</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4572450