Subject: New Reply Received - Re: How did you enjoy shopping with us?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 03 Jul 2022 04:54:40 +0000

Hi Mohammed yahya,  The customer has responded to the ticket.  Re: How did you enjoy shopping with us?  Ticket comment <div dir="ltr">
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<div dir="ltr">Hi dear,</div>
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<div dir="ltr">The below longline jacket I've ordered black and I received brown, and for my daughter shoes I  asked for size 26 and I've received 24, I really need to change them </div>
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<img id="id-8D7B9584-15DB-4BBF-ADD8-B3F83A8D3C09" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1NTk1NzEyMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.28glfT3kWuEIBWbC-7G8QT4gEf1SJRD9tr20DGppu0A" data-id="2043355957121" alt="Image.jpeg" style="font-size: inherit; max-width: 100%"><br>
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<img id="id-B605F1B5-ECEA-46DA-83E9-77A29FD6A13C" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1NTk1NzExNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ggFzA47DWGqike4w_hjaGx9dHmyTkDg4oAetQpv6-II" data-id="2043355957116" alt="Image.jpeg" style="max-width: 100%"><img id="id-BAD95292-9DDE-45E5-982C-0D0348A0885F" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1NTk1NzExOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.HnqDl52EDLw3uNTPbk7xG-P6PH7qhgdCjLlwivxIyRE" data-id="2043355957119" alt="Image.jpeg" style="max-width: 100%"><br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, July 1, 2022 10:12:48 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#4567613] - Re: How did you enjoy shopping with us?
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<div dir="ltr">Hi Manar,</div>
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<div><span>Thank you for contacting us.</span></div>
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<div><span>We deeply apologise for the experience you went through, and we would like to inform you that this is not the experience we would like our customers to have with us and that we seek to develop our services to have the best shopping experience with
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We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.</div>
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<div dir="ltr">We would request you to provide us some snapshots of the wrong item you received.</div>
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<div><span>We reiterate our apologies and share your understanding and patience.</span></div>
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<div><span dir="ltr">Your Friends,<br>
The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4567613