Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 02 Jul 2022 21:50:27 +0000

Hi Mohammed yahya,  The customer has responded to the ticket.  Returns  Ticket comment <div>Hi,</div>
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<div>But I want to exchange the product I got with the one in the picture? What will happen?<br><br><div dir="ltr">
<div>Best regards,</div>Ghada kunna.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 3 Jul 2022, at 1:16 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">
<div dir="ltr">Hi Ghada,</div>
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<div><span>Thank you for contacting us.</span></div>
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<div><span dir="ltr">We deeply apologise for the experience you went through, and we would like to inform you that this is not the experience we would like our customers to have with us and that we seek to develop our services to have the best shopping experience with us next time.</span></div>
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<div dir="ltr">We have checked and would like to let you know that we are really sorry for the mistake happened as we are trying always try to maintain accurate inventory on our website, but in this case due to unexpected reasons.<br><br>And we have forward this issue to the concern team to check and update the correct image of the product and make sure this mistake won't happen again.</div>
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<div><span>We reiterate our apologies and share your understanding and patience.</span></div>
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<div><span dir="ltr">Your Friends,</span></div>
<div dir="ltr">The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4571680