Subject: New Reply Received - Re: Share your feedback with us
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 28 Jun 2022 18:26:12 +0000

Hi Mohammed yahya,  The customer has responded to the ticket.  Re: Share your feedback with us  Ticket comment <div dir="auto">Dear Team <div dir="auto"><br></div>
<div dir="auto">Sorry for the late reply </div>
<div dir="auto"><br></div>
<div dir="auto">Please find below images Iconic it's no issue but other 3 items we expecting splash brand but we received INFINITY we don't like This brand if it's possible please exchange the product </div>
<div dir="auto"><br></div>
<div dir="auto">Regards </div>
<div dir="auto">Rahmathullah </div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Jun 28, 2022, 10:21 PM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4541924</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
<div dir="ltr">
<span>-</span>-</div>
<div dir="ltr">Mohammed yahya : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr"><div dir="ltr">Hi Rahmath,</div></div>
<div dir="ltr">
<div><br></div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div><br></div>
<div dir="ltr">We sincerely apologize for any inconvenience caused however, we request you to please share with us an image of the wrong item you received, so that we can investigate further and assist you accordingly with this.<br><br>
</div>
<div dir="ltr">We are looking forward to hear from you soon. <br><br>Thank you for your help!</div>
<div><br></div>
<div>Your Friends,</div>
<div><span dir="ltr">The Support Team.</span></div>
</div>
</div>
<br>

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Attachments :
1. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043354344136'>IMG20220628222306.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4541924