Subject: New Reply Received - Re: Sorry, we had to cancel part of your order.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 28 Jun 2022 06:38:03 +0000

Hi Mohammed yahya,  The customer has responded to the ticket.  Re: Sorry, we had to cancel part of your order.  Ticket comment <div dir="ltr">Hello,<div>what info  you are looking from my side ?? i don't understand 1st you cancelled my order and then now disturbing me by sending email of no use. What it is which i need to reply on ???????</div>
<div><br></div>
<div>Thanks,</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Jun 28, 2022 at 2:22 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4547006</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Mohammed yahya : </div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr"><div dir="ltr">
<div dir="ltr" style="line-height:1.38">Hi Vartika,<br><br>
</div>
<div style="line-height:1.38">Thank you for contacting us.</div>
<div style="line-height:1.38"><br></div>
<div style="line-height:1.38">We see that you’ve been expecting a delivery for your order. Unfortunately the order has been canceled as the item is currently out to stock. <br><br>
</div>
<div style="line-height:1.38"><span style="font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline">We always try to maintain accurate inventory on our website, but in this case due to unexpected reasons, the item you ordered is not available with us to be shipped currently in stock.</span></div>
<div style="line-height:1.38"><br></div>
<div style="line-height:1.38">
<span>We are sorry, but this is not typical of the experience we offer, and we understand the inconvenience this has caused.</span><br><span dir="ltr">​</span>
</div>
<div style="line-height:1.38"><span style="font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline" dir="ltr">The amount you paid online of (QAR 78) will be refunded back to your original payment method within 7 - 14 working days based on your bank’s processing time.</span></div>
<div style="line-height:1.38"><br></div>
<div style="line-height:1.38">The item may still be available at a local store near you, however we cannot check the local store availability. </div>
<div style="line-height:1.38">
<br><span style="font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline">Thanks for choosing to shop with us and apologies for the inconvenience this has caused.</span>
</div>
<div><span id="gmail-m_1511857847419201975docs-internal-guid-979fc22c-7fff-0629-4957-daa33a4f5930"> </span></div>
<div>
<span rel="tempredactor" dir="ltr">Your Friends, </span><br><div><span rel="tempredactor" dir="ltr">The Support Team.</span></div>
</div>
</div></div></div>
<div></div>
<div><br></div>
<br>

</div></blockquote>
<br><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr">
<div>Thanks &amp; Regards </div>
<div>Vartika rao </div>
<div>"Its very nice to be important, but its very important to be nice"</div>
</div></div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4547006