Subject: New Reply Received - Re: Order confirmed!
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 28 Jun 2022 04:13:09 +0000

Hi Mohammed yahya,  The customer has responded to the ticket.  Re: Order confirmed!  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Hi Team,</div>
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<div class="MsoNormal">The subject shipment’s Delivery Location is at AUH West Area. The shipment delivery has been rescheduled for 02<sup>nd</sup> July as per west Area DC.
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<div class="MsoNormal"><b><i><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#2F5496'>Thanking you.</span></i></b></div>
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<div><b><i> </i></b></div>
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<div class="MsoNormal"><b><i><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#2F5496'>Best regards,</span></i></b></div>
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<div class="MsoNormal"><img width="152" height="89" style="width:1.5833in;height:.927in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1Mzk3MjAwMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.gg-1pzN4SYaQ55NmwSRLO2FPmJGx-I9jascDfu2xX08" data-id="2043353972003" alt="cid:[email-masked]"></div>
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<div class="MsoNormal"><b><i><span style='font-size:14.0pt;font-family:"Bradley Hand ITC";color:#0909B7'>Antony Markose</span></i></b></div>
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<b><i><u><span dir="LTR" style='font-size:9.0pt;font-family:"Bell MT",serif;color:#0909B7'>Service Coordinator</span></u></i></b><b><span dir="LTR" style='font-size:14.0pt;font-family:"Arial",sans-serif;color:#0909B7'></span></b>
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<b><i><u><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#0909B7'>Dubai Delivery Center</span></u></i></b><span dir="RTL"></span><span dir="RTL"></span><b><i><u><span lang="AR-SA" dir="RTL" style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#0909B7'><span dir="RTL"></span><span dir="RTL"></span> </span></u></i></b><b><i><span style='font-family:"Bell MT",serif;color:#0909B7'></span></i></b>
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<b><i><u><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#0909B7'>PO Box 99999, Dubai, United Arab Emirates</span></u></i></b><b><i><u><span style='font-family:"Bell MT",serif;color:#0909B7'></span></u></i></b>
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<div class="MsoNormal"><b><i><u><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#0909B7'>T +971-42303244</span></u></i></b></div>
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<b><u><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#0909B7'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0909B7">[email-masked]</span></a></span></u></b><u><span style='font-family:"Bell MT",serif;color:#0909B7'></span></u>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Max &lt;[email-masked]&gt; <br>
<b>Sent:</b> Tuesday, June 28, 2022 12:35 AM<br>
<b>To:</b> Epg Lmg1 &lt;[email-masked]&gt;; Mehaboob Mohamed &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> Fwd: [#4542364] - Re: Order confirmed!</div>
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<b><span style="color:#222222">Caution:</span></b><span style="color:#222222"> [EXTERNAL] Do not click on links or open attachments unless you recognize the sender and know the content is safe.
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team, <br>
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Problem Statement: Reschedule item delivery<br>
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Order Date :  Jun 25, 2022<br>
Order ID: 9575484470<br>
Tracking ID: 1000016414017<br>
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Assistance Required: Need urgent delay delivery<br>
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Issue Description: The order should be deliver on Jun 27, 2022. However the customer informed us that she will not be available for delivery on this week. Kindly reschedule her delivery on July 2, 2022 as per her humble request.<br>
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Regards,<br>
M.Yahya.</span></div>
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</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">4542364:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4542364