Subject: New Reply Received - Problem With Offer On Site
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 27 Jun 2022 21:02:03 +0000

Hi Mohammed yahya,  The customer has responded to the ticket.  Problem With Offer On Site  Ticket comment <div dir="auto">
<div dir="auto">Note please that the discount in the receipt snapshot is due to a 15% promo code (I am not sure - I suppose "mxs33") not the deal awaited with the dresses which is "Buy 2 Get 20% off", both dresses came in full price.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Jun 27, 2022 9:36 PM, Max &lt;[email-masked]&gt; wrote:<br>
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	<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr"><div dir="ltr">
<div><span style="font-size:14px" dir="ltr">Hi Merna,</span></div>
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<div><span style="font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">Thank you for getting in touch with us. </span></div>
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<div><span style="font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">We would be happy to help you. However for us to check and investigate, we would need some more information. </span></div>
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<div><span style="font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px" dir="ltr">Please provide us with more details and a snapshot of the promo that not applicable on your order to further assist you.</span></div>
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<div><span style="font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">Looking forward to hearing from you.</span></div>
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<div><span style="font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px" dir="ltr">Your Friends,</span></div>
<div><span style="font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px" dir="ltr">The Support Team.</span></div>
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<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;max-height:0px;line-height:0px;color:#ffffff">4550182:1125156</span>

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Attachments :
1. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043353902508'>Screenshot_2022-06-27-22-56-11.png</a><br />2. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043353902511'>Screenshot_2022-06-27-22-53-42.png</a><br />3. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043353902513'>Screenshot_2022-06-27-20-35-50.png</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4550182