Subject: New Reply Received - Re: Share your feedback with us
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 26 Jun 2022 09:40:45 +0000

Hi Mohammed yahya,  The customer has responded to the ticket.  Re: Share your feedback with us  Ticket comment <div dir="auto">Dear Team <div dir="auto"><br></div>
<div dir="auto">We received the items is right  but iconic brand 1 shirt same other 3 items we expecting splash brand but received infinity brand </div>
<div dir="auto"><br></div>
<div dir="auto">For your information</div>
<div dir="auto"><br></div>
<div dir="auto">If not mention any brand name other 3 items in web site.</div>
<div dir="auto"><br></div>
<div dir="auto">Regards </div>
<div dir="auto">Rahmathullah </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, Jun 25, 2022, 9:58 PM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">
<div dir="ltr">Hi Rahmath,</div>
<div><br></div>
<div><span>Thank you for contacting us.</span></div>
<div><br></div>
<div><span>We deeply apologise for the experience you went through, and we would like to inform you that this is not the experience we would like our customers to have with us and that we seek to develop our services to have the best shopping experience with us next time.</span></div>
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<br>We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.</div>
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<div dir="ltr">We request you to please specify which item you have received a wrong item along with its price and provide us some snapshots of the wrong item you received.</div>
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<div><span>We reiterate our apologies and share your understanding and patience.</span></div>
<div><br></div>
<div><span dir="ltr">Your Friends,</span></div>
<div dir="ltr">The Support Team.</div>
</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4541924