Subject: New Reply Received - Product information
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 23 Jun 2022 11:06:00 +0000

Hi Mohammed yahya,  The customer has responded to the ticket.  Product information  Ticket comment <div dir="auto">Thank you for your kind response </div>
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<div dir="auto">I appreciate for that, well customer service</div>
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<div dir="auto">Thanking you</div>
<div dir="auto">Shaheem</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 22 Jun 2022 at 9:06 PM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">
<div dir="ltr">Hi Shaheem,</div>
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<div><span>Thank you for contacting us.</span></div>
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<div><span>We deeply apologise for the experience you went through, and we would like to inform you that this is not the experience we would like our customers to have with us and that we seek to develop our services to have the best shopping experience with us next time.</span></div>
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<br>We are really sorry if it took longer than usual to get back to you.</div>
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<div dir="ltr">We would like to inform you that we have processed the refund of amount of the missing item which is (BHD 5.63 ) on (22/06/2022) in your my credit wallet as a token apology from our side for the mistake happened and you can keep the item with you as well we have raised the issue to the concern team to avoid this mistake in future.</div>
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<div><span>We reiterate our apologies and share your understanding and patience.</span></div>
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<div><span dir="ltr">Your Friends,</span></div>
<div dir="ltr">The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4529187