Subject: New Reply Received - Fwd: Return of item: Order no 4674289740
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 20 Jun 2022 23:06:38 +0000

Hi Mohammed yahya,  The customer has responded to the ticket.  Fwd: Return of item: Order no 4674289740  Ticket comment <div dir="auto">Dear support team, </div>
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<div dir="auto">Thank you for your prompt reply. I have updated the pickup address and herewith attached the address for your reference.</div>
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<div dir="auto">Villa 47, street no 806, zone 39, behind British council, Al sadd, doha , Qatar. </div>
<div dir="auto">Contact number : 70364953</div>
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<div dir="auto">Thank You</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 21 Jun 2022 at 1:59 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Zeenath,</div>
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<div><span>Thank you for contacting us.</span></div>
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<div><span>We deeply apologise for the experience you went through, and we would like to inform you that this is not the experience we would like our customers to have with us and that we seek to develop our services to have the best shopping experience with us next time.</span></div>
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<br>We are truly sorry to hear that you have received a different item than the one you originally ordered from our website.</div>
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<div dir="ltr">We have created a return request for the wrong item from order number (4674289740), You must have received an email notification from us containing a link. We request you to please click on that link and fill your address and contact details.<br><br>Once you have done that please simply reply to this email and let us know along with your full address and contact number so that we can arrange the collection for you on priority.<br><br>As we have raise this mistake to the concern team to avoid this mistake in future.</div>
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<div><span>We reiterate our apologies and share your understanding and patience.</span></div>
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<div><span dir="ltr">Your Friends,</span></div>
<div dir="ltr">The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4523595