Subject: New Reply Received - Re: Sorry, we had to cancel part of your order.
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 19 Jun 2022 19:46:22 +0000

Hi Mohammed yahya,  The customer has responded to the ticket.  Re: Sorry, we had to cancel part of your order.  Ticket comment <div dir="auto">Its understandable please!...l will pay for the remaining order no issues!<div dir="auto"><br></div>
<div dir="auto">Regards!</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 19 Jun 2022, 23:20 Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4513551</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Mohammed yahya : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">
<div dir="ltr">Hi Herbert,</div>
<div><br></div>
<div>Thank you for contacting us and giving us the opportunity to serve you.</div>
<div><br></div>
<div dir="ltr">We have checked and would like to let you know that one item of your order number () has been cancelled from your order as the item is currently out to stock.<br><br>We always try to maintain accurate inventory on our website, but in this case due to unexpected reasons, the item you ordered is not available with us to be shipped currently in stock.</div>
<div dir="ltr">
<br>We are sorry, but this is not typical of the experience we offer, and we understand the inconvenience this has caused.<br><br>The amount of (AED 22) will be detected from your bill. <br><br>The item may still be available at a local store near you, however we cannot check the local store availability. <br><br>
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<div>Feel free to contact us for further assistance.</div>
<div><br></div>
<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team.</div>
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<div><br></div>
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</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4513551