Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 19 Jun 2022 15:12:12 +0000

Hi Mohammed yahya,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Customer:  Excuse me Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Hello ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:59 PM, 19th Jun                   Mohammed                   Hi , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           03:00 PM, 19th Jun         
             hello                    No one came for return           03:00 PM, 19th Jun                   Mohammed                   Could you please share your order number so that I can assist you further?           03:00 PM, 19th Jun                     hello                             03:00 PM, 19th Jun                     hello                    Please give a quick reply           03:02 PM, 19th Jun                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:03 PM, 19th Jun                   Mohammed                   Could you please confirm is this your correct phone number 971568770131?           03:05 PM, 19th Jun                     hello                    Yes           03:05 PM, 19th Jun                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team to collect the items ASAP           03:06 PM, 19th Jun                     he
 llo                    Ok           03:07 PM, 19th Jun                   Mohammed                   Do you have any another inquiry   can   i help  you  with ?           03:08 PM, 19th Jun                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:12 PM, 19th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4516873