Subject: New Reply Received - ORDER FOLLOW UP
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 19 Jun 2022 06:59:59 +0000

Hi Mohammed yahya,  The customer has responded to the ticket.  ORDER FOLLOW UP  Ticket comment <div>Good day! I just want to ask, will i be receiving my order today? And kindly double check my phone number written, it is 50645122, not 5112. Thank you!<br><br>Karyl<img class="ymail-preserve-class inline-image-guid-9B6B8230-5CA8-4E39-A7C9-A094487F5EE0 rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1MDc3MjA3NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.plgp6uo5woK7xJwfgGqkuEtfIOOB6HzScO7UJoNQGls" data-id="2043350772076" alt="Inline image" style="width: 100%">
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<div>On Sunday, June 19, 2022, 1:18 AM, Centrepoint &lt;[email-masked]&gt; wrote:</div>
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<div dir="ltr">Hi Karyl,</div>
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<div><span>Thank you for contacting us.</span></div>
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<div><span>We deeply apologise for the experience you went through, and we would like to inform you that this is not the experience we would like our customers to have with us and that we seek to develop our services to have the best shopping experience with us next time.</span></div>
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<br>We are really sorry if it took longer than usual to get back to you.</div>
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<div dir="ltr">We have checked and would like to let you know that we have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.<br><br>We request you to please allow us some time so we can work on this and do the needful.</div>
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<div><span>We reiterate our apologies and share your understanding and patience.</span></div>
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<div><span dir="ltr">Your Friends,</span></div>
<div dir="ltr">The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4514610