Subject: New Reply Received -
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 18 Jun 2022 19:01:28 +0000

Hi Mohammed yahya,  The customer has responded to the ticket.    Ticket comment <div>
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<div>From: Babyshop &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, June 18, 2022 10:58:56 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#4513680] -
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<div dir="ltr">Hi Shahenda,</div>
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<div><span>Thank you for contacting us.</span></div>
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<div><span>We deeply apologise for the experience you went through, and we would like to inform you that this is not the experience we would like our customers to have with us and that we seek to develop our services to have the best shopping experience with
 us next time.</span></div>
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We are really sorry if it took longer than usual to get back to you.</div>
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<div dir="ltr">We have checked and we are really sorry for the issue happened and we would like to let you know that we can not deliver the missing item to you at the moment but as we have checked that a return request of order number (9574554748) has been
 raised on (18/06/2022) and the request will be received by the transport partner Aramex within 3 to 5 working days. <br>
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In the event that the returns are not received by the transportation partner within the specified time, please contact us again in order to serve you to the fullest.<br>
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You can also track your return request via the website (<a href="https://www.fareye.co/track.html?com_code=lmg&amp;pm_Id=493&amp;thex=ffffff&amp;track_page_version=V2&amp;&amp;tracking_number=" rel="noreferrer">https://www.fareye.co/track.html?com_code=lmg&amp;pm_Id=493&amp;thex=ffffff&amp;track_page_version=V2&amp;&amp;tracking_number=</a>)
 through the tracking number (RP061822001942).</div>
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<div><span>We reiterate our apologies and share your understanding and patience.</span></div>
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<div><span dir="ltr">Your Friends,</span></div>
<div dir="ltr">The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4513680