Subject: New Reply Received - RE: Sorry, we had to cancel part of your order.
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 17 Jun 2022 03:46:00 +0000

Hi Mohammed yahya,  The customer has responded to the ticket.  RE: Sorry, we had to cancel part of your order.  Ticket comment <div>Below I have mentioned the details of the three items sent wrong to me
</div>
<div dir="auto">
<br>
</div>
<div dir="auto">▪︎Leecooper leather wallet with zipclosure and pull out card holder  40 AED
<div dir="auto">
<br>
</div>
<div dir="auto">▪︎Set of 5 - Assorted hipsters with bow details size18    </div>
<div dir="auto">20 AED</div>
<div dir="auto">
<br>
</div>
<div dir="auto">▪︎Set of 5 - Assorted basic briefs with elasticated waistband size 18</div>
<div dir="auto">23 AED</div>
<div dir="auto">
<br>
</div>
<div dir="auto">Waiting for the refund</div>
</div>
<div>
<br>
</div>
<div>
<br>
</div>
<div>-------- Original message --------</div>
<div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Splash &lt;[email-masked]&gt; 
</div>
<div>Date: 17/06/2022 1:23 am (GMT+04:00) </div>
<div>To: [email-masked] </div>
<div>Subject: Re: [#4507634] - RE: Sorry, we had to cancel part of your order. </div>
<div>
<br>
</div>
<div>
<div style="font-size:14px">
<div style="font-size:14px">
<div dir="ltr">
<div><span rel="tempredactor" dir="ltr" style="font-size:14px">Hi Azra,</span></div>
<div><span rel="tempredactor" style="font-size:14px"><br>
</span></div>
<div><span rel="tempredactor" style="font-size:14px">Thank you for reaching out us.</span></div>
<div><span rel="tempredactor" style="font-size:14px"><br>
</span></div>
<div><span rel="tempredactor" style="font-size:14px"> We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.</span></div>
<div><span rel="tempredactor" style="font-size:14px"><br>
</span></div>
<div><span rel="tempredactor" dir="ltr" style="font-size:14px"> We request you to please specify which item you have received a wrong item along with its price so we can further assist you.</span></div>
<div><span rel="tempredactor" style="font-size:14px"><br>
</span></div>
<div><span rel="tempredactor" style="font-size:14px"> We look forward to hearing from you.</span></div>
<div><span rel="tempredactor" style="font-size:14px"><br>
</span></div>
<div><span rel="tempredactor" style="font-size:14px"> Please note that this case will be automatically closed if we don't hear from you within 24 hours.</span></div>
<div><span rel="tempredactor" style="font-size:14px"><br>
</span></div>
<div><span rel="tempredactor" dir="ltr" style="font-size:14px"> Your Friends,</span></div>
<div><span rel="tempredactor" dir="ltr" style="font-size:14px"> The Support Team.</span></div>
</div>
</div>

</div>
</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4507634