Subject: New Reply Received - Click & Collect
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 12 Jun 2022 07:21:04 +0000

Hi Mohammed yahya,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div>Hello!!</div>
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<div>As mentioned in the previous mail, as iam in abudhabi , i cannot go to dubai and collect my order. Thats the only reason i had to cancel my order. As i mistakenly chose a mall in dubai</div>
<div>As u said in your reply,,, if i don't want to wait for 14 days i can collect from store and then return</div>
<div>How can i collect if iam unable to go to dubai???(this is the sole reason of cancelling the order)</div>
<div>Plss let me know if there is any other alternative  without waiting for 14 days. </div>
<div>Thank you. </div>
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<br><div dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 12 Jun 2022, at 12:47 AM, Babyshop &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Abdul Rasheed,<br><br>We're  sorry to hear that you wish to cancel your order.</div>
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<div dir="ltr">We can see the order has been placed on &lt;Jun 10, 2022&gt; with the order number &lt;9573642895&gt;</div>
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<div>As per the status, the order is already in store for collection and will be available for collection for 14 days from the confirmation email received to collect.</div>
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<div>The order will be automatically cancelled if not collected within 14 days and the amount will be reversed after 7-14 days.<br><br>Please note that if you do not wish to wait 14 days, You can visit the store to collect the order and return at the same time.</div>
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<div>Feel free to reach out to us for any further assistance.</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4479360