Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 10 Jun 2022 18:42:33 +0000

Hi Mohammed yahya,  The customer has responded to the ticket.  Delivery  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Dear Akshay,</div>
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<div class="MsoNormal">Good evening</div>
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<div class="MsoNormal">Please note the below customer complain   as per customer since the delivery team denied to customer handover ordered items to customer on time as per customer his attitude was unacceptable
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<div class="MsoNormal">Kindly investigate the delivery team and take the action accordingly
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<div class="MsoNormal">38357575 - Yara. </div>
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<div class="MsoNormal">Yara AlKhan &lt;[email-masked]&gt; </div>
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<div class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Order number: 7373067795</div>
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<div class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Driver number: 33075083 - Mohammed Saleem</div>
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<div class="MsoNormal"><span style="color:#0070C0">Thanks &amp; Regards,</span></div>
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<div class="MsoNormal"><span style="color:#0070C0">Aneesh.ravi</span></div>
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<div class="MsoNormal"><span style="color:#0070C0">Max, Segaya</span></div>
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<div class="MsoNormal"><span style="color:#0070C0">Tel : +973-17231400</span></div>
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<div>From: Yara AlKhan &lt;[email-masked]&gt; <br>
<b>Sent:</b> Friday, June 10, 2022 8:28 PM<br>
<b>To:</b> Max Segaya &lt;[email-masked]&gt;<br>
<b>Cc:</b> Aneesh Ravi &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: FW: Complain</div>
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<span style='font-size:9.0pt;font-family:"Segoe UI",sans-serif;color:#212121'>You don't often get email from
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>. <a href="https://aka.ms/LearnAboutSenderIdentification" rel="noreferrer">
Learn why this is important</a></span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal">38357575 - Yara. </div>
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<div class="MsoNormal">Thank you. </div>
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<div class="MsoNormal">On Fri, 10 Jun 2022 at 8:12 PM Max Segaya &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:</div>
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<div class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Dear Mam,</div>
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<div class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Please share your contact details.</div>
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<div class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#0070C0">Thanks &amp; Regards,</span></div>
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<div class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#0070C0">Aneesh.ravi</span></div>
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<div class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#0070C0">Max, Segaya</span></div>
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<div class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#0070C0">Tel : +973-17231400</span></div>
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<div class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt"><span style='font-size:12.0pt;font-family:"Helv",sans-serif;color:blue'><img width="65" height="20" style="width:.677in;height:.2083in" id="_x0000_i1025" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0ODEzMDYwNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.79TDd4uyHw9OlvakAFfnct2OL7U9Gt22QomizjYSriM" data-id="2043348130605" alt="cid:[email-masked]"></span></div>
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<b>From:</b> Yara AlKhan &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Friday, June 10, 2022 8:08 PM<br>
<b>To:</b> Max Segaya &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Complain</div>
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<span style='font-size:9.0pt;font-family:"Segoe UI",sans-serif;color:#212121'>You don't often get email from
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>.
<a href="https://aka.ms/LearnAboutSenderIdentification" target="_blank" rel="noreferrer">Learn why this is important</a></span>
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<div><b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">---------- Forwarded message ---------<br>
From: <strong><span style='font-family:"Calibri",sans-serif'>Yara AlKhan</span></strong> &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
Date: Fri, 10 Jun 2022 at 4:03 PM<br>
Subject: Re: [#4478308] - Delivery<br>
To: Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;</div>
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<div class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Order number: 7373067795</div>
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<div class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Driver number: 33075083 - Mohammed Saleem</div>
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<div class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">On Fri, 10 Jun 2022 at 4:00 PM Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:</div>
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<div class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Yara,<br>
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Thank you for reaching out to us and giving us the opportunity to serve you.</span></div>
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<div class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>We sincerely apologize for the inconvenience you are facing and this is surely not the experience we want our customers
 to have when they shop with us. however, we have tried to check for an order with your email address and contact number but we are unable to locate any order.</span></div>
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<div class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>We request you to please share with us your exact order number so that we can look into this and assist you accordingly.</span></div>
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<div class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>We are looking forward to hear from you soon. Thank you for your help!</span></div>
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<div class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Your Friends,<br>
The Support Team.</span></div>
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<span style="font-size:1.0pt;font-family:fdtktid;color:white">4478308:1125156</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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<div class="MsoNormal">This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error.
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<a href="http://www.landmarkgroup.com" target="_blank" rel="noreferrer">www.landmarkgroup.com</a> </div>
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4478308