Subject: Ticket Assigned - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 10 Jun 2022 14:29:44 +0000

Hi Mohammed yahya,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Delivery Very bad service. I have placed an order and it was supposed to be delivered today since i have received a msg saying “out for delivery” but at the end of day, they sent me msg that they rescheduled ! Without notifying me and justify the reason! 
I called the customer service representative asking him about the exact date and time of the next delivery, he gave me a guess “ if not tomorrow, they day after” where his excuse is the shipping company! First of all, i am dealing with Max ! Not the shipping company ! Second of all when you miss the client’s delivery , MAX team should give us a call and notify us about the reason and next shipping timing ! If you are unable to treat ur clients with proper communication and service, DO NOT OFFER US an online shopping as its horrible experience for the clientele !! https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4465815